With more than 20 years of valuable experience in product design, conceptual development and sourcing, DTC World Corporation is the leading full-service premiums & POS merchandise solutions and global fulfilment partner. With specializations in highly customized (OEM) premiums and gifts, procurement web portal and Point of Sales (POS) merchandise, they serve some of the largest multinationals in the world. At DTC, a positive working environment with a commitment to ensure the well-being and health of employees are taken care is key in maintaining consistent productivity. By cultivating a culture of understanding and respect for everyone, employees are inspired to perform at their best. Before the pandemic, DTC organized regular staff get-togethers but continues to maintain employee engagement through online activities currently. Besides donating to several charity organizations, DTC partnered with a number of community programmes in Singapore, China and Vietnam. Employees at DTC are encouraged to volunteer and several employees regularly volunteer in various food distribution programmes. As DTC’s business continue to grow in Singapore and in the new regional offices, additional headcount was needed to manage operational activities. Appropriate development and training are essential for all employees to be better equipped to contribute effectively and at optimal levels to DTC’s performance. Advancing accountability and improving performance across the supply chain creates value for the DTC and its customers by helping to reduce risks, improve product quality, and achieve environmental and social goals. DTC’s corporate social responsibility approach is instilled with the culture of giving back to their communities in need. In FY2020, DTC contributed to several charity organisations and worked with a number of community programmes in Singapore such as Sharella where excess stock of umbrellas were distributed and FoodBank, where DTC donated anti-bacterial cloth masks and food supplies.